Tag: video

Deep CX Thoughts Episode Four: Establishing the Human Connection [Video]

Deep CX Thoughts Episode Four: Establishing the Human Connection [Video]

Our #DeepCXThought this week covers the importance of making a human connection with customers. Value each customer’s individuality and humanity, and your relationship will thrive!

CX Expert’s Tips for Repeat Business: A Sneak Peek [Video]

CX Expert’s Tips for Repeat Business: A Sneak Peek [Video]

This week, we are sharing a sneak peek of our CX Expert’s 13 Tips to Guarantee Repeat Business. If you want to learn more, grab his book “The Endangered Customer” today!

Deep CX Thoughts Episode Three: Customer Service as a Differentiator [Video]

Deep CX Thoughts Episode Three: Customer Service as a Differentiator [Video]

In this highly competitive business economy, only those companies that place customer service as a high priority on their agenda will continue to thrive, survive, and drive growth. #DeepCXThoughts

CX Expert Outlines Eight Steps to Generate Repeat Business [Video]

CX Expert Outlines Eight Steps to Generate Repeat Business [Video]

This week, our #CXExpert is sharing the 8 Steps he came up with that help businesses, whether B2B or B2C, generate more repeat business time and time again. Is your business using this approach?

Deep CX Thoughts: Episode Two (Customer Questions)

Deep CX Thoughts: Episode Two (Customer Questions)

This week we are sharing a #DeepCXThought about dealing with questions from customers. Each time a customer asks a question or raises a concern, think of it as an opportunity to build upon and solidify your relationship with them.