Tag: Travel

Customer Service Stories Are Everywhere

Filed in Blog, Customer Service, Guest Blog by on April 13, 2012 0 Comments
Customer Service Stories Are Everywhere

Today I would like to share with you a guest blog post from Roy Atkinson. Recently, I flew to Colorado Springs for a weekend of meetings. Going from Downeast Maine to just about anywhere is not especially straightforward, but I did manage to find economical airfare from Bangor. There were three hops, and on the …Continue Reading

Welcome to Asheville!

Welcome to Asheville!

We all know that flying can be a hassle. Long lines, extensive waits, delayed and cancelled flights, and frequently robotic, indifferent or even hostile gate agents can make air travel unpleasant and difficult. I understand that many of these issues are out of the control of the airlines and the people responsible for the airline …Continue Reading