Tag: travel industry

Long Lines; Long Waits – Does It Need to Be That Way?

Filed in Blog, Customer Service, Hospitality by on March 6, 2013 0 Comments
Long Lines; Long Waits – Does It Need to Be That Way?

My wife and I had taken a vacation to Florida and sometimes she makes the reservations and other times I do. Although I’m a member of both National and Hertz, she had told me that Budget had the lowest rates. I said fine. Who doesn’t want to save a few dollars? When we arrived at …Continue Reading