Tag: The Welcomer Edge

Ask A CX Expert: The Welcomer Edge [Video]

Ask A CX Expert: The Welcomer Edge [Video]

This week, our #CXExpert is sharing some #WednesdayWisdom on what it means to be a true Welcomer in the customer experience world.

What is a Welcomer?

What is a Welcomer?

Almost all of us have at least one Welcomer in our lives; you just may not know that was their designation.  A Welcomer is a sales or service provider who knows you by name. You probably know theirs as well. They remember that you just came back from vacation with your family or that your …Continue Reading