Tag: small business

CX Expert Outlines Eight Steps to Generate Repeat Business [Video]

CX Expert Outlines Eight Steps to Generate Repeat Business [Video]

This week, our #CXExpert is sharing the 8 Steps he came up with that help businesses, whether B2B or B2C, generate more repeat business time and time again. Is your business using this approach?

Ask a CX Expert: Number One Thing to Teach Employees [Video]

Ask a CX Expert: Number One Thing to Teach Employees [Video]

This week, our #CXExpert is sharing some #WednesdayWisdom on what he believes the number one thing is to teach employees! Is your business giving employees the tools they need to succeed?

New Primary Market Research Division for Small Businesses

Filed in Blog, Small and Medium Businesses by on January 17, 2013 0 Comments
New Primary Market Research Division for Small Businesses

The Center For Client Retention (TCFCR) has announced plans to open a new Small Business Division to provide customer satisfaction and loyalty research for small and medium-sized companies. For the past 23 years, The Center For Client Retention has exclusively offered its customer retention and consulting services to Fortune 100 and 500 corporations. “This new …Continue Reading