Tag: showing appreciation

Gimmick or Heartfelt? TD Bank “Thank You” Campaign

Filed in Blog, Customer Service by on August 5, 2014 1 Comment
Gimmick or Heartfelt?  TD Bank “Thank You” Campaign

Last week with over six million views on YouTube, TD Bank of Canada received tremendous press on their new customer experience campaign. They handed out more than 20,000 envelopes each containing $20 to customers, deposited surprise funds to on-line accounts and donated heartfelt gifts to people who are going through difficult times. The video can …Continue Reading