Tag: sales associates

Every Purchase Has A Story Behind It – Learn it to Generate Repeat Business

Every Purchase Has A Story Behind It – Learn it to Generate Repeat Business

I’m not sure exactly why, but most customer service associates do not understand that every consumer purchase has a story behind it. Learning the story is a critical component to make a human connection. The connection is the first step in creating and then building a relationship. It is a process. Without that initial connection, …Continue Reading