Tag: risk management

6 Customer Service Suggestions For Handling A Crisis

Filed in Blog, Customer Service, Hospitality, Social Media by on November 28, 2012 0 Comments
6 Customer Service Suggestions For Handling A Crisis

Unfortunately, so many of us, both personally and from a small business perspective, don’t plan for a crisis. While most major corporations have elaborate back-up plans and systems to replicate their processes in other locations, the majority of businesses have none. Whether a company is a Fortune 100 corporation or a neighborhood store or restaurant, …Continue Reading