Tag: review sites

Getting Real Customers to Write Rave Reviews – Not Paying for Them

Filed in Blog, Customer Service by on September 24, 2013 0 Comments
Getting Real Customers to Write Rave Reviews – Not Paying for Them

The Harvard Business School recently conducted a study and found that restaurants raised revenues 5 to 9 percent by increasing their Yelp ranking by one star. That finding was highlighted in a front-page article in the September 23rd issue of The New York Times. Also noted was that a number of establishments are paying outside …Continue Reading