Tag: retail trends

2020 Retail Trends

Filed in Blog, Customer Experience, Retail by on November 11, 2019 0 Comments
2020 Retail Trends

Retail stock prices forecast the future. The predictions for 2020 are dim. In 2019, global trade tensions, economic uncertainty and the growing dominance of Amazon and a handful of other e-commerce giants shrunk the pie for most of us. Retail executives need to develop strategies to fight for new customers and innovate to keep the …Continue Reading

2018 Retail Trends

2018 Retail Trends

Welcome to the experience economy. Combining customer research, technology, and outside-the-box thinking, brands and retailers have reinvented shopping as a personalized, participatory experience that few consumers can resist. For brick & mortars, creating exciting in-store experiences promises to bring back customers once thought lost to online shopping, while online retailers are finding new ways to …Continue Reading

3 Retail Trends You Can Expect to See In The 2017 Holiday Season

3 Retail Trends You Can Expect to See In The 2017 Holiday Season

While the holiday shopping season does not technically begin until Black Friday, it is never too early for retailers to think about what new and exciting retail trends there will be in the 2017 holiday season! With brick & mortar stores having to increase their efforts to combat the increasing use of e-commerce sites, the …Continue Reading

2017 Retail Trends – Free eBook!

Filed in Blog, E-commerce, Ebook, Repeat Business, Retail, Technology by on February 24, 2017 0 Comments
2017 Retail Trends – Free eBook!

TCFCR’s 2017 Retail Trends is now available as a free eBook! In this free retail customer experience eBook authored by Richard R Shapiro, you’ll learn what to expect as a retailer in 2017. 2016 was an exciting year for the retail industry. A parade of innovative options, widgets, and new players wowed consumers and continue …Continue Reading

2017 Customer Experience Trends – Free eBook!

2017 Customer Experience Trends – Free eBook!

TCFCR’s 2017 Customer Experience Trends is now available as a free eBook! In this free customer experience eBook authored by Richard R Shapiro, you’ll learn what to expect in 2017. Innovation that lets firms reach out and touch their customers is moving at warp speed, building on expectations that were unthinkable just five years ago. …Continue Reading