Tag: retail industry

The Best Customer-Relationship Tool: Credit & Debit Cards

The Best Customer-Relationship Tool: Credit & Debit Cards

Retailing is in big trouble. Technology has become the fix. I have one simple solution to use in every interaction to help create and build a relationship between the retailer and customer. Use the information on a credit or debit card when you give it back to the customer and say, “Mr. Smith, thanks so …Continue Reading