Tag: repeating business

Employing Your Associates as Competitive Weapons

Filed in Blog, Customer Service, Personalizing Service by on October 22, 2013 0 Comments
Employing Your Associates as Competitive Weapons

In the retail world, the best opportunity to create loyalty and generate repeat business is through associates who are relationship builders.  We all know these exceptional individuals; that person who gets to know you, welcomes you into the store with that big smile as soon as you walk through the door, and remembers your name. …Continue Reading