Tag: press release

Press Release: The Demise of Customer Loyalty

Filed in Blog, Press by on February 1, 2016 0 Comments
Press Release: The Demise of Customer Loyalty

RICHARD SHAPIRO, CUSTOMER RETENTION GURU, EXPLAINS THE DEMISE OF CONSUMER LOYALTY AND PRESCRIBES SURVIVAL STRATEGIES TO ENSURE REPEAT BUSINESS Berkeley Heights, NJ (February 1, 2016)—The Center For Client Retention announced the publication of The Endangered Customer: 8 Steps to Guarantee Repeat Business, a new book by company founder and president Richard Shapiro. “The loyal customer …Continue Reading

New Primary Market Research Division for Small Businesses

Filed in Blog, Small and Medium Businesses by on January 17, 2013 0 Comments
New Primary Market Research Division for Small Businesses

The Center For Client Retention (TCFCR) has announced plans to open a new Small Business Division to provide customer satisfaction and loyalty research for small and medium-sized companies. For the past 23 years, The Center For Client Retention has exclusively offered its customer retention and consulting services to Fortune 100 and 500 corporations. “This new …Continue Reading