Tag: positive positoin of no

Can Poor Customer Service Cause a Heart Attack?

Can Poor Customer Service Cause a Heart Attack?

Angela Hawkins, a Virginia grandmother, is suing Verizon for $2.35 million, claiming the company was responsible for both negligent and intentional infliction of emotional distress. Ms. Hawkins says she got so upset after being threatened by a supervisor that she ended up in the hospital where an EKG confirmed she had experienced heart failure. It …Continue Reading