Tag: positive feedback

Use Your Quality Monitoring for Good

Filed in Blog, Call Centers, Customer Service by on March 26, 2013 0 Comments
Use Your Quality Monitoring for Good

Every call center manager wants his or her employees to do a good job and function at a high level. A determining factor in this is an employee’s level of motivation. As call center leaders, you want your agents to be highly motivated. How can this be achieved? Money can certainly work as a motivator, …Continue Reading