Tag: Passionate about customers

How Can We Become More Passionate About Customer Service?

Filed in Blog, Customer Service, Hospitality by on September 5, 2012 0 Comments
How Can We Become More Passionate About Customer Service?

I’m often asked, “How can I teach my associates to be more passionate about customer service?” The answer is simple: train your associates to be more interested in the customer’s state of mind, rather than their method of payment. When I was a teenager, I worked in my dad’s small retail clothing store. When a …Continue Reading