Tag: magicband

Technology That Enhances the Customer Experience With the Human Touch Is a Rarity

Technology That Enhances the Customer Experience With the Human Touch Is a Rarity

Carnival Corporation recently announced their Ocean Medallion is on board. Similar to the MagicBand used at Disney, the Ocean Medallion is a device, worn by each passenger, that will enhance customer service, improve efficiency and create a customized personalized experience. I love it, but actually seeing a company utilize technology to enhance the customer experience …Continue Reading