Tag: long lines

Major Changes Coming to Target – Should Shorter Lines Be One of Them?

Major Changes Coming to Target – Should Shorter Lines Be One of Them?

John Mulligan, COO of Target, announced major changes last week. According to Mr. Mulligan, who has been COO for the last six months, “starting a shopping trip through Target’s app or online and finishing it in a store will become more seamless, with text notifications when online orders for in-store pickup are ready. Online orders …Continue Reading

Long Lines; Long Waits – Does It Need to Be That Way?

Filed in Blog, Customer Service, Hospitality by on March 6, 2013 0 Comments
Long Lines; Long Waits – Does It Need to Be That Way?

My wife and I had taken a vacation to Florida and sometimes she makes the reservations and other times I do. Although I’m a member of both National and Hertz, she had told me that Budget had the lowest rates. I said fine. Who doesn’t want to save a few dollars? When we arrived at …Continue Reading