Tag: liveperson

Do you let your customers self-select their Live Chat representative?

Do you let your customers self-select their Live Chat representative?

I knew companies were offering consumers an option to self-select their representative for live chat. But I learned a great more about the benefits at a conference put on by Liveperson in 2013. Now I am an advocate for consumer choice. It makes so much sense. One of the speakers at the conference was Jill …Continue Reading