Tag: Listen

Interacting With Angry Customers – Practical Tips For Any Associate

Interacting With Angry Customers – Practical Tips For Any Associate

No one likes to deal with angry people. It’s not fun in your personal life and it is certainly unpleasant when you are a frontline associate dealing with an angry customer. While most customers may know that you are not personally at fault as an associate, you do represent the company and often bear the …Continue Reading