Tag: hiring

Hiring the Right People For the Right Jobs

Hiring the Right People For the Right Jobs

This post originally appeared on RichardRShapiro.com. Hiring the right people for the right jobs is something every business needs to consider.  In this era of ever-changing and advancing technology, first impressions are still important. Repeat business cannot be generated without initially creating a personal relationship or connection. Whether it’s ecommerce where it begins with the …Continue Reading

Hire the Right People For the Right Jobs

Filed in Blog, Customer Service, Hospitality by on March 20, 2014 0 Comments
Hire the Right People For the Right Jobs

Especially in this era of ever-changing and advancing technology, first impressions are still important. Repeat business cannot be generated without initially creating a personal relationship or connection. Whether it’s ecommerce where it begins with the first click, a brick and mortar store when you encounter the person who says or does not say hello, or …Continue Reading

Employing Your Associates as Competitive Weapons

Filed in Blog, Customer Service, Personalizing Service by on October 22, 2013 0 Comments
Employing Your Associates as Competitive Weapons

In the retail world, the best opportunity to create loyalty and generate repeat business is through associates who are relationship builders.  We all know these exceptional individuals; that person who gets to know you, welcomes you into the store with that big smile as soon as you walk through the door, and remembers your name. …Continue Reading

What is a Welcomer?

What is a Welcomer?

Almost all of us have at least one Welcomer in our lives; you just may not know that was their designation. A Welcomer is a sales or service provider who knows you by name. You probably know theirs as well. They remember that you just came back from vacation with your family or that your …Continue Reading