Tag: hiring agents

What are some traits of the best customer service agents?

What are some traits of the best customer service agents?

Hiring a Welcomer for your call center is ideal and there are certain traits all Welcomers have.  Find out what some of the traits are of the best customer service agents. Watch our Welcomer Tip of the Month to find out some quick and simple tips for customer engagement! Providing excellent customer service is key …Continue Reading

Hire the Right People For the Right Jobs

Filed in Blog, Customer Service, Hospitality by on March 20, 2014 0 Comments
Hire the Right People For the Right Jobs

Especially in this era of ever-changing and advancing technology, first impressions are still important. Repeat business cannot be generated without initially creating a personal relationship or connection. Whether it’s ecommerce where it begins with the first click, a brick and mortar store when you encounter the person who says or does not say hello, or …Continue Reading