Tag: greeting customers

Welcome Customers As Guests in Your Home

Welcome Customers As Guests in Your Home

Welcoming a customer is first and foremost. When a customer communicates with your contact center, visits your website, or walks into a store, it’s as if that person were coming into your home. The contact center, website and physical store are, in fact, the home of the company.  Welcoming a customer on the phone or …Continue Reading