Tag: good customer service

The Perfect Customer Service Representative Courtesy Of @United

Filed in Blog, Customer Service, Hospitality by on May 27, 2014 1 Comment
The Perfect Customer Service Representative Courtesy Of @United

Flying into the New York area on a Friday afternoon is always risky business.  There are usually delays because of air traffic or back up from the morning so my expectations were low that the flight would be on time. On the particular Friday in question, I was returning from a speaking engagement in Orlando.  …Continue Reading