Tag: goals of interactions

What is the goal of every call center interaction?

What is the goal of every call center interaction?

Every customer interaction is different; each customer has their own needs and wants.  However, Welcomers have one goal in mind as they connect with customers.  Watch as this natural born Welcomer tells us what their goal for every interaction with a customer is. Watch our Welcomer Tip of the Month to find out some quick …Continue Reading