Tag: future of customer experience

The Future of the Customer Experience

Filed in Blog, Customer Service, Technology by on December 11, 2013 0 Comments
The Future of the Customer Experience

Brian Vellmure, a prominent customer experience consultant, recently wrote an articulate and insightful blog.  The future of the customer experience was highlighted and how the digitization of everything we touch and hear will affect the way we do business sooner than can be imagined; in fact, it’s happening now. While Brian stresses how technology will …Continue Reading