Tag: Friendly

Let’s Make Automated Voice Response Systems Friendly

Filed in Blog, Customer Service, Hospitality by on May 30, 2012 0 Comments
Let’s Make Automated Voice Response Systems Friendly

I do feel that automated voice response systems serve a purpose. Frequently, they are an excellent tool for having customers quickly reach the appropriate department to handle their inquiry. And, when they have a limited number of menu options, they can be a benefit to any business. What I don’t understand is why the voice …Continue Reading