Tag: first impressions

Welcome Customers As Guests in Your Home

Welcome Customers As Guests in Your Home

Welcoming a customer is first and foremost. When a customer communicates with your contact center, visits your website, or walks into a store, it’s as if that person were coming into your home. The contact center, website and physical store are, in fact, the home of the company.  Welcoming a customer on the phone or …Continue Reading

What are some things you should always say to your customers?

What are some things you should always say to your customers?

You never get a second chance to make a first or last impression with your customers.  Find out what a Welcomer always says to make each interaction with the consumer memorable and engaging. Watch our Welcomer Tip of the Month to find out some quick and simple tips for customer engagement! Providing excellent customer service …Continue Reading

Importance of making a good first impression

Filed in Blog, The Welcomer Edge, Welcomer Stories by on April 3, 2012 0 Comments
Importance of making a good first impression

When a customer calls your company, how should it sound? To hear a short excerpt from The Welcomer Edge: Unlocking the Secrets to Repeat Business, please click this link or simply click on the image below. To hear more, visit Audible.com.