Tag: Face to Face

Why Don’t We Just Pick up the Phone?

Filed in Blog, Personalizing Service by on April 25, 2012 0 Comments
Why Don’t We Just Pick up the Phone?

Based on the title of this blog post, you are probably thinking that I’m going to write about why companies don’t pick up the phone fast enough, or at all. That’s not what this blog is about. While I feel that the personalization of service is slowly vanishing, I also think that too many of …Continue Reading