Tag: exceptional service

Taking the Common Sense Out of Service

Filed in Blog, Customer Service, Hospitality by on May 6, 2014 0 Comments
Taking the Common Sense Out of Service

Delivering an exceptional customer experience has a great deal to do with common sense. Last week, I attended a business conference and stayed at a premier brand hotel chain lacking both good customer service and common sense. I called the hotel when I boarded the plane to request an early check-in and the person at …Continue Reading