Tag: Email responses

@Uber Customer Service Matches Their Car Service

Filed in Blog, Customer Service by on September 30, 2014 0 Comments
@Uber Customer Service Matches Their Car Service

My son told me to download the Uber app.  I did as he suggested but never had the need to use the service.  I live in Manhattan so there is usually a taxi available. Last weekend we were going into Queens and I thought it was time to contact Uber.  The car arrived within five …Continue Reading

Personalize Your Email Responses

Filed in Blog, Customer Service, Personalizing Service by on September 19, 2012 2 Comments
Personalize Your Email Responses

For centuries, the primary method of long distance communication was the written word. Letters communicated feeling, passion, sincerity, love and even anger and disappointment. Although it was not a century ago, I remember when I first arrived at sleep-away camp and how eager and excited I was to receive a letter from my parents or …Continue Reading