Tag: decline in retail service

Where Have All The Shoppers Gone?

Filed in Blog, Personalizing Service by on August 12, 2014 1 Comment
Where Have All The Shoppers Gone?

According to Moody’s Investor Service, sales at retail stores have declined.  There are many reasons: Shift to on-line sales Less impulse purchasing Pre-sales research about who has the best prices/coupon offerings Low income consumers who cannot afford even discounted prices While I agree these are contributing factors, I think there is a more compelling, underlying …Continue Reading