Tag: danny meyer

Banish Tipping! Does it Damage or Enhance the Customer Experience?

Banish Tipping! Does it Damage or Enhance the Customer Experience?

There have been many articles in the news lately about tipping policies at restaurants.  Danny Meyer, who spearheads the Union Square Hospitality Group, a stand out in the business, has decided to implement a no-tip policy at his restaurants.  He cites many reasons, but the primary and underlying motivating factor is that the gap between …Continue Reading