Tag: cx expert
CX Expert Outlines Eight Steps to Generate Repeat Business [Video]
![CX Expert Outlines Eight Steps to Generate Repeat Business [Video] CX Expert Outlines Eight Steps to Generate Repeat Business [Video]](http://i1.wp.com/tcfcr.com/wp-content/uploads/CX-Expert-Image.jpg?resize=240%2C180&ssl=1)
This week, our #CXExpert is sharing the 8 Steps he came up with that help businesses, whether B2B or B2C, generate more repeat business time and time again. Is your business using this approach?
Ask a CX Expert: CX In The Age of Self-Serve and A.I. [Video]
![Ask a CX Expert: CX In The Age of Self-Serve and A.I. [Video] Ask a CX Expert: CX In The Age of Self-Serve and A.I. [Video]](http://i1.wp.com/tcfcr.com/wp-content/uploads/CX-Expert-Image.jpg?resize=240%2C180&ssl=1)
This week, our #CXExpert discusses the benefits of integrating technology into the customer experience. However, companies need to continue instilling the human connection through their high-tech offerings.
Ask a CX Expert: Establishing the Human Connection [Video]
![Ask a CX Expert: Establishing the Human Connection [Video] Ask a CX Expert: Establishing the Human Connection [Video]](http://i1.wp.com/tcfcr.com/wp-content/uploads/CX-Expert-Image.jpg?resize=240%2C180&ssl=1)
This week our #CXExpert is delivering some #WednesdayWisdom focused on establishing a human connection with your customers. What are your thoughts?