Tag: Customers
Using Big Data and Analytics to Make Better Decisions

Today I am delighted to share a guest post by Bob Thompson, author of Hooked on Customers. What makes big data most interesting to me is the new types of information such as website clickstream data, social media posts, video surveillance feeds, and even sensor data from consumer products. These new forms of data definitely …Continue Reading
Are You Too Busy for Customers?

Today I would like to share with you a guest blog post from Joe Rawlinson Here in Texas we have to get our cars inspected every year to make sure they are still safe to drive. One year I needed to get my wife’s car inspected so I returned to an auto shop that had …Continue Reading