Tag: customer services

Call Center Representatives Projected to Increase 38 Percent

Filed in Blog, Customer Service by on May 20, 2014 0 Comments
Call Center Representatives Projected to Increase 38 Percent

According to the Bureau of Labor Statistics, the percent of telephone customer service representatives will increase to 38 percent from now until 2022, while the number of people employed in the overall field of customer service is to rise by 13 percent. This growth, according to the Department of Labor, will be driven by an …Continue Reading