Tag: customer service technology

15 for 2015 – Customer Service Trends

15 for 2015 – Customer Service Trends

A new year is approaching and time to tap into what’s here and now.  What should your company focus be to make it the best?  All businesses, any size, any industry should examine some of the trends I see. 1.    Chat is here to stay More brands than ever before are offering chat as an …Continue Reading