Tag: customer service surveys

Surveys: The Truth or Not The Truth

Surveys: The Truth or Not The Truth

Everyone receives a request to complete surveys almost daily. Some contain only one question. Others have questions within questions. Frequently, customers don’t participate in a survey because they hear their grandmother telling them “if you don’t have anything nice to say, don’t say anything at all.”  Others just don’t want to be bothered. And some …Continue Reading