Tag: customer service ettiquette

What’s the Best Way for Customer Service Representatives to Respond to “Thank You?”

What’s the Best Way for Customer Service Representatives to Respond to “Thank You?”

It’s Customer Service Week; a time to celebrate and thank representatives for their service and commitment to a challenging position in any company.  The reps have a difficult job because they are frequently speaking with customers who are frustrated, concerned, angry, impatient or any combination thereof.  The Customer Service Department, what The Center For Client …Continue Reading