Tag: customer service departments

Remind Customers of Your Commitment to Customer Satisfaction

Remind Customers of Your Commitment to Customer Satisfaction

We’re celebrating Customer Service Week.  One important objective is to demonstrate your organization’s commitment to customer satisfaction. The following recommendations will assist in this effort. Follow-up Let’s begin at the beginning with the basics: follow-up.  How many times does a customer wait for a call back, that package to be delivered, or the technician to …Continue Reading