Tag: customer appreciation

Surprise Customers in Good Ways

Surprise Customers in Good Ways

Too many companies take their customers for granted.  Appreciation is rarely conveyed.  My credo is that it’s vital to continually show customers they matter and surprising them in good ways after the sale helps to build upon the initial relationship and create repeat business. Lands’ End, the primarily catalog mail order and online business is …Continue Reading

Which is the best month of the year to reward your customers via a “Customer Appreciation Month?”

Which is the best month of the year to reward your customers via a “Customer Appreciation Month?”

More and more businesses are establishing a “Customer Appreciation Month” to reward patrons for their business. Some of these include providing discounts off of purchases, free desserts or gift wrapping, customer only raffles or reward cards for purchases that can be used to select prizes on a company website. While the intentions of these programs …Continue Reading