Tag: communication

What Are The 7 Customer Service Trends For 2012 That Any Professional In The Field Of Communications Should Learn?

What Are The 7 Customer Service Trends For 2012 That Any Professional In The Field Of Communications Should Learn?

With the advent of social media, customers have become the voice of the brand. With all communication, professionals need to think of the customer as having a seat at the boardroom table. Whether your focus is marketing, advertising, corporate communications or public relations, any business has to think of what the customers would say about …Continue Reading