Tag: building loyalty

Customer Loyalty is Personal; Forget About The Brand

Filed in Blog, Customer Service by on June 17, 2014 0 Comments
Customer Loyalty is Personal; Forget About The Brand

People often ask me what’s the best way to build customer loyalty. The answer is simple. It’s all about creating and building relationships.  Even if a person is loyal to a specific brand, like Nike, for instance, there are many places to purchase Nike products.  There is the Nike Store, Ted’s Army and Navy, Macy’s, …Continue Reading