Tag: big data
The CX Circle: Insights from Everybody Lies
To finish out the CX Circle year, we chose to read Everybody Lies: Big Data. New Data. And What The Internet Can tell Us About Who We Really Are by Seth Stephens-Davidowitz. When we first picked up the book, we thought it would be primarily about personal data and how it can be used to …Continue Reading
Using Big Data and Analytics to Make Better Decisions
Today I am delighted to share a guest post by Bob Thompson, author of Hooked on Customers. What makes big data most interesting to me is the new types of information such as website clickstream data, social media posts, video surveillance feeds, and even sensor data from consumer products. These new forms of data definitely …Continue Reading
Data, data, & data – oh my! Day 1 of the SOCAP 2013 Symposium
I have been lucky enough to attend the SOCAP 2013 Symposium in New Orleans. The theme for the Symposium is big data and to me, it’s like Christmas in April! As a big fan of data, I have been loving every moment of the presentations and panels. For those who aren’t able to attend, here …Continue Reading
