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Ask a CX Expert: CX In The Age of Self-Serve and A.I. [Video]

Filed in Blog, Customer Experience, Customer Service, Personalizing Service, Technology by Matt Searfoss on October 4, 2017
CX Expert

This week, our #CXExpert discusses the benefits of integrating technology into the customer experience. However, companies need to continue instilling the human connection through their high-tech offerings.

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Tags: artifical intelligence, customer experience, customer service, cx expert, self-serve, Technology, video

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