Tag: tips

The Link Between Customer’s Senses and Increased Sales

Filed in Blog, Customer Experience, Guest Blog, Retail by on February 4, 2018 0 Comments
The Link Between Customer’s Senses and Increased Sales

Today we are excited to share a guest blog from Jasmine Williams. One of the ways that major brands enhance marketing is by appealing to all five senses. Engaging customers at every level provides them a better experience. SIGHT To help your customers adjust quickly to your physical store, make sure you have a well-organized …Continue Reading

Five Ways Ecommerce Stores Can Keep Existing Customers Engaged

Filed in Blog, Customer Experience, E-commerce, Guest Blog by on January 4, 2018 0 Comments
Five Ways Ecommerce Stores Can Keep Existing Customers Engaged

Today we are excited to share a guest post from Johanna Rivard. 5 Ways Ecommerce Stores Can Keep Existing Customers Engaged Did you know that about 571 websites are created every minute of every day? Whether they are directly competing with your start up business or not, there’s a clear message that’s pervading here: the …Continue Reading

Deep CX Thoughts Episode Seven: Human Story Behind Each Purchase [Video]

Deep CX Thoughts Episode Seven: Human Story Behind Each Purchase [Video]

In this week’s episode, we are sharing a #DeepCXThought highlighting that each purchase a consumer makes has a human element to it. If employees can recognize this human element, they will begin developing meaningful and longstanding relationships with their customers.  

Deep CX Thoughts Episode Six: Passionate Retail Employees [Video]

Deep CX Thoughts Episode Six: Passionate Retail Employees [Video]

With the Holiday Shopping season underway, it is important to recognize that great retail employees are those who naturally care and want to help. Without a desire to provide the best experience for customers, any retail shopping experience will fall flat! #DeepCXThought  

Deep CX Thoughts Episode Four: Establishing the Human Connection [Video]

Deep CX Thoughts Episode Four: Establishing the Human Connection [Video]

Our #DeepCXThought this week covers the importance of making a human connection with customers. Value each customer’s individuality and humanity, and your relationship will thrive!