Tag: richard shapiro

Learn About The Endangered Customer by Richard Shapiro [Video]

Filed in Blog by on May 20, 2016 0 Comments
Learn About The Endangered Customer by Richard Shapiro [Video]

Watch Richard Shapiro, author of The Endangered Customer: Eight Steps to Guarantee Repeat Business speak about his newest book.

What is a Welcomer?

What is a Welcomer?

Almost all of us have at least one Welcomer in our lives; you just may not know that was their designation. A Welcomer is a sales or service provider who knows you by name. You probably know theirs as well. They remember that you just came back from vacation with your family or that your …Continue Reading