Tag: cx expert

CX Expert Outlines Eight Steps to Generate Repeat Business [Video]

CX Expert Outlines Eight Steps to Generate Repeat Business [Video]

This week, our #CXExpert is sharing the 8 Steps he came up with that help businesses, whether B2B or B2C, generate more repeat business time and time again. Is your business using this approach?

Ask a CX Expert: CX In The Age of Self-Serve and A.I. [Video]

Ask a CX Expert: CX In The Age of Self-Serve and A.I. [Video]

This week, our #CXExpert discusses the benefits of integrating technology into the customer experience. However, companies need to continue instilling the human connection through their high-tech offerings.

Ask A CX Expert: The Welcomer Edge [Video]

Ask A CX Expert: The Welcomer Edge [Video]

This week, our #CXExpert is sharing some #WednesdayWisdom on what it means to be a true Welcomer in the customer experience world.

Ask a CX Expert: Establishing the Human Connection [Video]

Ask a CX Expert: Establishing the Human Connection [Video]

This week our #CXExpert is delivering some #WednesdayWisdom focused on establishing a human connection with your customers. What are your thoughts?

Ask a CX Expert: Getting Started in Customer Service [Video]

Ask a CX Expert: Getting Started in Customer Service [Video]

This week, our #CXExpert shares some #WednesdayWisdom about how he fell in love with customer service and got his start in the industry. What makes you passionate about helping customers?