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Deep CX Thoughts Episode Seven: Human Story Behind Each Purchase [Video]

Filed in Blog, Customer Experience, Customer Service, Deep CX Thoughts, Personalizing Service, Repeat Business, Retail, Small and Medium Businesses by Matt Searfoss on December 6, 2017
Deep CX Thoughts

In this week’s episode, we are sharing a #DeepCXThought highlighting that each purchase a consumer makes has a human element to it. If employees can recognize this human element, they will begin developing meaningful and longstanding relationships with their customers.

 

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Tags: customer experience, Deep CX Thoughts, personalizing service, retail, tips, video

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