Repeat Business

Do Two Former Google Employees Really Deserve Such Bad Press?

Do Two Former Google Employees Really Deserve Such Bad Press?

Paul McDonald and Ashwath Rajan drew widespread scorn this week after their company, Bodega, was profiled by FastCompany in an article entitled “Two Ex-Googlers Want To Make Bodegas And Mom-And-Pop Corner Stores Obsolete.”  Twitter was calling them “the most-hated new start-up.” That’s not good publicity for any company or organization, novel or well-established.  I’m a strong advocate of …Continue Reading

30 Repeat Business Tips in 30 Days Weekly Roundup #2

Filed in Repeat Business by on September 16, 2017 0 Comments
30 Repeat Business Tips in 30 Days Weekly Roundup #2

With the second week of September winding down, we are bringing you our next weekly roundup to our 30 Tips in 30 Days series. Here are the latest Repeat Business Tips from experts across many different fields. Check them out on Twitter for more of their expertise. Tip #10 comes from Amber Boaz and covers getting to know your …Continue Reading

30 Repeat Business Tips in 30 Days Weekly Roundup #1

Filed in Blog, Repeat Business by on September 9, 2017 0 Comments
30 Repeat Business Tips in 30 Days Weekly Roundup #1

Now that the first week of September is over, we are bringing you our first weekly roundup to our 30 Tips in 30 Days series. Here are the first 7 Repeat Business Tips from experts across many different fields. Check them out on Twitter for more of their expertise. Tip #1 comes from Christoph Trappe …Continue Reading

The Link Between Emotional Engagement and Customer Loyalty

Filed in Blog, Guest Blog, Repeat Business, Retail by on September 4, 2017 2 Comments
The Link Between Emotional Engagement and Customer Loyalty

Today we are excited to feature a guest blog post from Emma Miller. The quality of your product is essential for acquiring customers and keeping them, right? By all means! Another crucial detail is packaging because some say that it’s equally important as the product itself. Still, something else is the key to winning your …Continue Reading

Ask a CX Expert: All Businesses Need Repeat Business [Video]

Ask a CX Expert: All Businesses Need Repeat Business [Video]

This week our #CXExpert illuminates the fact that ALL businesses can benefit from generating repeat business. There is not one industry out there that won’t benefit from putting forth efforts to have returning customers.